News and Events Laura MacKay Promoted To Account Manager March 10, 2009, Exeter, NH -- TradeWinds Mechanical Services has promoted Laura McKay to the position of Account Manager. MacKay has over 15 years experience as an account manager for other major companies and hopes to draw on those experiences to be successful in this new position. TradeWinds Mechanical Services supplies heating, ventilating, air conditioning and refrigeration services for commercial properties from Maine to Virginia. MacKay, a resident of Exeter, NH, received her BA in psychology from the University of NH. "I feel fortunate to be given this great opportunity, and I'm looking forward to working with our customers to ensure we are meeting and exceeding their expectations." "TradeWinds' goal is to exceed our customers' expectations," explains Steve Sewall, president of TradeWinds. "The only way to do that is to be in constant communication with our customers, listening to them and responding to their needs. We are pleased to promote Laura MacKay to the account management team where she will proactively work to meet our customers' needs." The account management department was created last summer to better handle the growth that TradeWinds has seen in the last two years - an unprecedented 31% last year. The goal is to maintain our small company courtesies while continuing to grow, explains Sewall. MacKay is enjoying the challenge her new position brings. TradeWinds Mechanical Services of Exeter, NH, is celebrating its 14th anniversary. It services HVAC/R systems in commercial properties from Maine to Virginia. Because of a unique decentralized dispatch process, TradeWinds is able to use its own technicians to provide consistent high quality service to its customers. 149 Epping Road, Exeter, NH 03833 • Office 603.778.4807 • Fax 603.778.4803 • Toll Free 800.809.0627 • E-mail TradeWinds © 2002-2007 TradeWinds Mechanical Services, LLC. All rights reserved.