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Maine
New Hampshire
Vermont
Massachusetts
Rhode Island
Connecticut
New York
New Jersey
Pennsylvania
Ohio
Maryland
Delaware
Virginia
West Virginia
North Carolina
...and continues to grow!
Exeter, NH
While our services are centralized in Exeter, NH, our technicians are managed by zones defined throughout our service area.
Each zone, run by a regional manager, has its own technicians (no subs are used) who service that defined area. Our company headqarters
in Exeter, NH, houses the quoting, purchasing, accounting and customer service departments. Some benefits of centralized support include:
- Economy of scale: By pooling resources and centralizing our services -- purchasing, quoting, accounting and customer service -- TradeWinds
is able to employ experts to oversee our customers' needs, and to build advantageous relationships with vendors, which affect pricing and timely availability of parts.
- Maintain consistency: While our technicians deliver services zone by zone, our customers span multiple zones. K-Mart
has stores in multiple states as do Target and Sears and many of our other customers. Our goal is to keep our finger on the
pulse of our TradeWinds/Customer relationship overall, making for a more satisfied customer. Our centralized services allow
us to do that.
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